How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Status

CONVERT NEW CUSTOMERS INTO LOYAL FANS Drive retention with a customer account that gets more shoppers signed-in and

DigitalOcean

We can help you maximize your uptime, speed, and environments with our partnership with DigitalOcean. Learn

Signifyd

Signifyd is Bemeir’s choice as the industry leading fraud protection platform that guarantees chargebacks, abuse prevention,

Yotpo

We can help you get the most out of Yotpo reviews as preferred partners. Yotpo can

Vertex

Tackle complex and omnichannel tax compliance & remittance with Vertex’s 40 years of experience and Bemeir’s

Tapcart

Tapcart is on a mission to make mobile shopping easy, fun, and attainable for every ecommerce

Nuvei

Payments designed to accelerate your business. The single payment platform that goes above and beyond. Their

Aspire

The leading influencer marketing platform for ecommerce brands Aspire enables brands to drive sales, increase awareness,

Experro

Turn product experiences into eCommerce sales Experro’s Generative AI search, discovery, and personalization platform drives sales,

Jetrails

Bemeir partners with Jetrails to provide optmized and stable fully-managed ecommerce environments for Magento, Bigcommerce, and

Ometria

Ometria is the first and only CDXP built for retailers. Get your campaigns to market faster,

Swapt

Convert anonymous visitors into loyal customers Swapt capture data and deliver personalized consumer experiences in the physical

PARTNER

Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.