How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Amazon Pay

You want to cater to the hundreds of millions of Amazon customers around the world, Bemeir

Rise.ai

Rise.ai was designed to manage all your brand’s re-engagement activity – Gift Cards, Loyalty Cards, Rewards,

Shoplift

The first A/B testing app to integrate with your Shopify templates Convert browsers into buyers with

Syte

Drive eCommerce performance with a visual search experience that connects shoppers with products they’ll love. Goal

Envision eCommerce

Empowering Digital Commerce With Adobe Experience Cloud More than developing eCommerce solutions, they empower brands with

Alia

The Customer Education PopupAlia is a popup alternative that allows Shopify stores to reward new site

Vibe

Generate business outcomes with the easiest-to-use Streaming TV Ad Platform. Built for brands of all sizes.

SpringBot

Bemeir can help increase your efficiency and help you align your paid ads and email marketing

Flxpoint

Integrate Any Vendor. Optimize Every Order. Flxpoint is the most powerful and flexible way for retailers,

Replo

Shopify without the dev team Ultra-customizable pages for serious e-commerce teams. Replo is the leading landing

AIRBOXR

Increase the ROI of your e-commerce efforts. Airboxr is a Shopify app that automates spreadsheet reports.

Affirm

With Affirm we help you ensure 100% functionality to capture all your payments – all the

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Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.