How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Balance

Balance is creating the payment infrastructure that will allow for seamless online B2B trade, globally. With

Baseline Payments

Your Payment Processing People Baseline is passionate about tailored solutions, personalized service and transparent pricing. Their

Replo

Shopify without the dev team Ultra-customizable pages for serious e-commerce teams. Replo is the leading landing

Octane AI

AI That Personalizes Shopping and Uncovers Customer Insights. Join thousands of Shopify and ecommerce brands using Octane

Envision eCommerce

Empowering Digital Commerce With Adobe Experience Cloud More than developing eCommerce solutions, they empower brands with

Fresh Relevance

Create personalized cross-channel experiences with ease The personalization platform to turn your dream customer experience into

Yottaa

The Leader in eCommerce Site Optimization and Shopper Conversions.Gain control over third-party technologies, images, and other

MageWorx

Let us power your modern Magento or Shopify apps with powerful new product features and easy

Heatmap

The only heatmap that tells you how to make more money Heatmap is the only on-site analytics platform

Shop Circle

The first operator of e-commerce tools. They strive to provide brands with the high-performance technologies they

AIRBOXR

Increase the ROI of your e-commerce efforts. Airboxr is a Shopify app that automates spreadsheet reports.

Paystand

B2B Payments Platform, System and Software Business to Business Payments Revolutionized Automate your entire cash cycle

PARTNER

Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.