How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Adobe Commerce

Diversify your customer base with Adobe Commerce Adobe Commerce uses AI and advanced data sharing capabilities

Amazon Pay

You want to cater to the hundreds of millions of Amazon customers around the world, Bemeir

Retention.com

They are building a privacy-first, intent-based advertising network that serves consumers, brands, and publishers with mutually

VueStoreFront

As partners with VueStoreFront we can help you power unique shopping experiences with powerful PWA and

Heatmap

The only heatmap that tells you how to make more money Heatmap is the only on-site analytics platform

Klevu

Get cutting edge Smart Search that delivers results based on shopper intention and behavior real-time, Klevu

Triple Whale

Better Data. Better Decisions. Easily manage and automate analytics, attribution, merchandising, forecasting & more — in

Daasity

Daasity Helps Brands Increase Revenue Uncover insights from your data that will increase sales, optimize spending,

RLT Square

Our partners have to match our standards – RLT Square provides a stable of certified and

Rebuy

The Future of Ecommerce Personalization. Rebuy empowers Shopify stores of all sizes to offer personalized shopping

PostPilot

Unlock a new growth channel Remarkable results. Easier than email. Direct mail marketing reinvented for modern ecommerce. PostPilot

Swym

Your Brand. Your Creativity! Swym powers a cross-channel shopping platform for retailers, built to intuitively address

PARTNER

Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.

Trustpilot is open, independent, and impartial — They help consumers make the right choices and businesses to build trust, grow and improve.

Learn more about Trustpilot

Let us help you get started on a project with Trustpilot and leverage our partnership to your fullest advantage. Fill out the contact form below to get started.