How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Shogun Page Builder

We are Shogun partners looking to increase your conversions and engagement by providing unique and groundbreaking

Relay

An order tracking and return system that works for you and your customers. Relay is a full

Playably

Build an unbeatable shopping experience with the power of gamification. Gamify Gamify your shopping experience. Interactive

Vibe

Generate business outcomes with the easiest-to-use Streaming TV Ad Platform. Built for brands of all sizes.

Buy with Prime

Offer Buy with Prime. Convert more shoppers. Increase shopper conversion by an average of 25% on

Affirm

With Affirm we help you ensure 100% functionality to capture all your payments – all the

Experro

Turn product experiences into eCommerce sales Experro’s Generative AI search, discovery, and personalization platform drives sales,

Paystand

B2B Payments Platform, System and Software Business to Business Payments Revolutionized Automate your entire cash cycle

Mirasvit

We help you utilize advance features found in Marsvit extensions to create custom and efficient experiences

LoyaltyLion

Whether on Shopify or Magento, Loyalty Lion is a Bemeir chosen loyalty app that provides drives

ShipperHQ

Shipping is key to MORE SALES ShipperHQ is the leading shipping experience management solution, empowering thousands of brands

Kinn

The new home for your best customersTransform your customer experience and increase repeat purchases with a

PARTNER

Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.