How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Wonderment

Minimize the negative impact of delivery delays on your customers so they feel good about their

Searchspring

Searchspring helps ecommerce brands deliver exceptional shopping experiences that convert browsers into buyers, and buyers into returning

Smartrr

The strongest subscription platform for Shopify brands. Smartrr transforms one-time buyers into brand champions. Account Portal

Endear

Customer relationship management and clienteling for retail brands Utilize your customer data to personalize every interaction

Fresh Relevance

Create personalized cross-channel experiences with ease The personalization platform to turn your dream customer experience into

Sansec

Sansec helps provide your open source ecommerce store the security you need to keep your customer

Inveterate

Inveterate gives merchants the power to deploy paid membership programs, capture recurring revenue, and instantly reward

Octane AI

AI That Personalizes Shopping and Uncovers Customer Insights. Join thousands of Shopify and ecommerce brands using Octane

Channel Engine

Sell more. Do more. Win more Connecting global ecommerce ChannelEngine connects brands and retailers to marketplaces and

Bolt

Power your headless platform (or any platform) with Bolt’s CheckoutOS and let Bemeir help configure their

Vertex

Tackle complex and omnichannel tax compliance & remittance with Vertex’s 40 years of experience and Bemeir’s

Paystand

B2B Payments Platform, System and Software Business to Business Payments Revolutionized Automate your entire cash cycle

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Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.