How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Rumvision

Missed UX data means missed sales.. Go real time! Just a 0.1-second boost in site speed

Swapt

Convert anonymous visitors into loyal customers Swapt capture data and deliver personalized consumer experiences in the physical

OneText

Text to Buy for Shopify. Increase SMS sales 10X. ‍OneText – a different kind of payment company.

Ordergroove

Bemeir will help you get a handle on your subscription services with Ordergroove’s advanced notifications and

Bloomreach

An E-Commerce Experience Built By Every Customer The path to purchase is different for every shopper. Why be

Endear

Customer relationship management and clienteling for retail brands Utilize your customer data to personalize every interaction

Sezzle

Give your customers options at checkout, Bemeir will help you integrate Sezzle to help you increase

Nuvei

Payments designed to accelerate your business. The single payment platform that goes above and beyond. Their

Kinn

The new home for your best customersTransform your customer experience and increase repeat purchases with a

Fresh Relevance

Create personalized cross-channel experiences with ease The personalization platform to turn your dream customer experience into

Noel & Co.

Noel & Co. is a Certified B Corporation marketing and strategy consultancy with a focus on

Relay

An order tracking and return system that works for you and your customers. Relay is a full

PARTNER

Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.

Trustpilot is open, independent, and impartial — They help consumers make the right choices and businesses to build trust, grow and improve.

Learn more about Trustpilot

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