How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Stripe

We can easily implement Stripe payment processing into your website experience and help you optimize the

Baseline Payments

Your Payment Processing People Baseline is passionate about tailored solutions, personalized service and transparent pricing. Their

Repay Payments

With Repay Payments you can enable a dynamic partner that lets you work with industry-leading credit

Rebuy

The Future of Ecommerce Personalization. Rebuy empowers Shopify stores of all sizes to offer personalized shopping

Black Crow AI

BOOST SALES WITH THE AI APP FOR SHOPIFY STORES Supercharge your marketing strategy with the power

Sansec

Sansec helps provide your open source ecommerce store the security you need to keep your customer

Omnisend

We can increase your engagement and recurring marketing conversions with Omnisends super efficient email marketing. Learn

Amped

The next-gen popup builder for DTC. Amped is a popup tool you can be proud of.

Status

CONVERT NEW CUSTOMERS INTO LOYAL FANS Drive retention with a customer account that gets more shoppers signed-in and

Junip

Reviews for Products worth talking about Junip helps you collect more reviews from your customers Smarter

Flxpoint

Integrate Any Vendor. Optimize Every Order. Flxpoint is the most powerful and flexible way for retailers,

Wayflyer

eCommerce funding, built for growth Providing flexible funding and actionable insights to the world’s fastest growing

PARTNER

Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.