How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Sansec

Sansec helps provide your open source ecommerce store the security you need to keep your customer

Noel & Co.

Noel & Co. is a Certified B Corporation marketing and strategy consultancy with a focus on

Alloy

Alloy builds and maintains connections across all software in the ecommerce technology stack, ensuring data flows

Carro

Sell more, together. Increase revenue and grow your customer base without investment in inventory or operations. It’s the

Searchspring

Searchspring helps ecommerce brands deliver exceptional shopping experiences that convert browsers into buyers, and buyers into returning

MuteSix

We can help partner you with a top performance marketing agency to help you elevate your

Klevu

Get cutting edge Smart Search that delivers results based on shopper intention and behavior real-time, Klevu

Shogun Page Builder

We are Shogun partners looking to increase your conversions and engagement by providing unique and groundbreaking

WP Engine

WP Engine provides easy to setup and upgrade WordPress hosting and as partners we can ensure

Aument

The ecommerce toolbox of plug-and-play growth actions. Mission Their mission is to convert store visitors, retain

Jetrails

Bemeir partners with Jetrails to provide optmized and stable fully-managed ecommerce environments for Magento, Bigcommerce, and

Richpanel

AI-Powered Customer Support Built for Modern eCommerce Richpanel is an AI-first customer support platform purpose, built

PARTNER

Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.