How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Loop

Better Returns for All Loop is a return management app that grows with Shopify brands and

Attentive

Drive more sales with conversational commerce. Attentive empowers the most innovative brands to create meaningful interactions

Experro

Turn product experiences into eCommerce sales Experro’s Generative AI search, discovery, and personalization platform drives sales,

Alloy

Alloy builds and maintains connections across all software in the ecommerce technology stack, ensuring data flows

CMW Media

Creative Marketing. Global Public Relations CMW Media is a full-service public relations and marketing firm specializing

Appbrew

Apps Engage, Convert and Retain better Experience customization, flexibility, and control Appbrew empowers brands to build

Ordergroove

Bemeir will help you get a handle on your subscription services with Ordergroove’s advanced notifications and

OneStepCheckout

OneStepCheckout partners with Bemeir to ensure a quick and efficient integration for any Magento eCommerce shop

Rewind

Protect your mission-critical SaaS data now Rewind builds apps that protect critical SaaS and cloud data

Inveterate

Inveterate gives merchants the power to deploy paid membership programs, capture recurring revenue, and instantly reward

Uptick

Incremental Profit on Every Order Uptick unlocks a new stream of income by presenting tailored, valuable

Richpanel

AI-Powered Customer Support Built for Modern eCommerce Richpanel is an AI-first customer support platform purpose, built

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Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.