How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Order Editing

Eliminate your tickets & make six figures in upsell OrderEditing helps Shopify brands give customers the

Aument

The ecommerce toolbox of plug-and-play growth actions. Mission Their mission is to convert store visitors, retain

Malomo

Give your customers a premium post-purchase experience Malomo reduces customer support tickets, automates branded shipping notifications,

Rocket Shippers

Don’t Grow Your Warehouse, Grow Your Business Scale Up Your Operations, Grow Your Capabilities, and Let

Marketplacer

The marketplace operator platform that gives companies of all sizes the agility to scale and grow in today’s evolving e-commerce

Celigo

Integration meets innovation Integrate, automate, and optimize all your processes with the #1-rated iPaaS Disconnected apps

Webeyez

Webeyez can help you keep a 360 view of your whole ecommerce platform to let you

Wonderment

Minimize the negative impact of delivery delays on your customers so they feel good about their

Wayflyer

eCommerce funding, built for growth Providing flexible funding and actionable insights to the world’s fastest growing

Northbeam

Measure everything.Scale everywhere. Northbeam is a universal ad attribution platform for media buyers, business executives, and

Swapt

Convert anonymous visitors into loyal customers Swapt capture data and deliver personalized consumer experiences in the physical

Stamped

Accelerate Brand Growth with Review and Loyalty Stamped is the reviews and loyalty platform for Ecommerce,

PARTNER

Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.