How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Stripe

We can easily implement Stripe payment processing into your website experience and help you optimize the

EasyShip

We can help you make your omnichannel shipping operations by integrating your shop with EasyShip. Learn

Aheadworks

Increase Revenue with aheadworks Extensions Aheadworks is trusted by over 50k merchants worldwide and has built a solid

Nosto

Create shopping experiences today that win customers for life. Grow faster with the world’s first Commerce Experience Platform —

Aspire

The leading influencer marketing platform for ecommerce brands Aspire enables brands to drive sales, increase awareness,

Hello Retail

One platform, limitless options Transform your e-commerce website into a powerhouse with the power of our cutting-edge Personalization

Smartrr

The strongest subscription platform for Shopify brands. Smartrr transforms one-time buyers into brand champions. Account Portal

Order Editing

Eliminate your tickets & make six figures in upsell OrderEditing helps Shopify brands give customers the

Carro

Sell more, together. Increase revenue and grow your customer base without investment in inventory or operations. It’s the

Yotpo

We can help you get the most out of Yotpo reviews as preferred partners. Yotpo can

Clyde

Beautiful, profitable product experiences Clyde makes brands easy to love with reimagined experiences for product protection, registration, and issue

Jitterbit

Effortlessly connect all your systems, processes, and people to amp up productivity. More Than Just iPaaS

PARTNER

Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.