How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Shogun Page Builder

We are Shogun partners looking to increase your conversions and engagement by providing unique and groundbreaking

Amazon Pay

You want to cater to the hundreds of millions of Amazon customers around the world, Bemeir

Attentive

Drive more sales with conversational commerce. Attentive empowers the most innovative brands to create meaningful interactions

Uptick

Incremental Profit on Every Order Uptick unlocks a new stream of income by presenting tailored, valuable

Swapt

Convert anonymous visitors into loyal customers Swapt capture data and deliver personalized consumer experiences in the physical

Inveterate

Inveterate gives merchants the power to deploy paid membership programs, capture recurring revenue, and instantly reward

Balance

Balance is creating the payment infrastructure that will allow for seamless online B2B trade, globally. With

Omnisend

We can increase your engagement and recurring marketing conversions with Omnisends super efficient email marketing. Learn

Wayflyer

eCommerce funding, built for growth Providing flexible funding and actionable insights to the world’s fastest growing

Adyen

Engineered for ambition End-to-end payments, data, and financial management in a single solution. Meet the financial

Carro

Sell more, together. Increase revenue and grow your customer base without investment in inventory or operations. It’s the

Northbeam

Measure everything.Scale everywhere. Northbeam is a universal ad attribution platform for media buyers, business executives, and

PARTNER

Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.