Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.
Trustpilot is open, independent, and impartial — They help consumers make the right choices and businesses to build trust, grow and improve.
How do reviews get on Trustpilot?
Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.
All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.
A Trustpilot review can start in two ways: