How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Swapt

Convert anonymous visitors into loyal customers Swapt capture data and deliver personalized consumer experiences in the physical

Bloomreach

An E-Commerce Experience Built By Every Customer The path to purchase is different for every shopper. Why be

Klarna

As Klarna partners we help you integrate Klarna’s split payment app to your platform to help

Optimizely

Let us help you utilize Zaius’ customer data platform to empower your business to engineer repeat

Decide

Crowdsourced decision making A future-proof solution for a cookieless world Introducing the Decision Marketplace℠ Brands and

LoyaltyLion

Whether on Shopify or Magento, Loyalty Lion is a Bemeir chosen loyalty app that provides drives

dotdigital

We can show you how simple it can be to automate your cross-channel marketing to automate

Rise.ai

Rise.ai was designed to manage all your brand’s re-engagement activity – Gift Cards, Loyalty Cards, Rewards,

Stripe

We can easily implement Stripe payment processing into your website experience and help you optimize the

Tondo Fulfillment

Tondo Fulfillment is the leading 3PL provider for eCommerce sellers looking to outsource their fulfillment. They

ethos

ethos is a leading loyalty & engagement platform for brands who want to create a personalized

Jetrails

Bemeir partners with Jetrails to provide optmized and stable fully-managed ecommerce environments for Magento, Bigcommerce, and

PARTNER

Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.