How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

dotdigital

We can show you how simple it can be to automate your cross-channel marketing to automate

Klickly

A fully integrated suite of real-time, evergreen data to help brands compete. Klickly’s proprietary commerce technology

TalentPop

Hire Top Vetted E-Commerce Customer Service Agents. How Does TalentPop Work? Learn more about TalentPop

Rocket Shippers

Don’t Grow Your Warehouse, Grow Your Business Scale Up Your Operations, Grow Your Capabilities, and Let

Vibe

Generate business outcomes with the easiest-to-use Streaming TV Ad Platform. Built for brands of all sizes.

Klevu

Get cutting edge Smart Search that delivers results based on shopper intention and behavior real-time, Klevu

Patchworks

The World’s Most Modern iPaaSAutomate and manage the flow of data across your entire business, streamlining

Nosto

Create shopping experiences today that win customers for life. Grow faster with the world’s first Commerce Experience Platform —

Orita

Land in the inbox, grow profitably Send emails when your customers want them. Our machine learning

Shoplift

The first A/B testing app to integrate with your Shopify templates Convert browsers into buyers with

Littledata

Data-driven brands choose Littledata. Littledata is the ecommerce data platform for modern DTC brands. Connect sales,

Amazon Pay

You want to cater to the hundreds of millions of Amazon customers around the world, Bemeir

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Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.