How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Channel Engine

Sell more. Do more. Win more Connecting global ecommerce ChannelEngine connects brands and retailers to marketplaces and

Tondo Fulfillment

Tondo Fulfillment is the leading 3PL provider for eCommerce sellers looking to outsource their fulfillment. They

Shogun Page Builder

We are Shogun partners looking to increase your conversions and engagement by providing unique and groundbreaking

Klickly

A fully integrated suite of real-time, evergreen data to help brands compete. Klickly’s proprietary commerce technology

Stripe

We can easily implement Stripe payment processing into your website experience and help you optimize the

Reviews.io

In reviews we trust Start collecting genuine text & video reviews from your happy customers in

Brij

Own Your Customers. Drive Repeat Sales. Brij helps brands create QR Code-activated digital experiences for their

Mirasvit

We help you utilize advance features found in Marsvit extensions to create custom and efficient experiences

Klaviyo

Get more out of your email and text marketing with Klaviyo. We are Klaviyo masters that

Marketplacer

The marketplace operator platform that gives companies of all sizes the agility to scale and grow in today’s evolving e-commerce

Uptick

Incremental Profit on Every Order Uptick unlocks a new stream of income by presenting tailored, valuable

Syte

Drive eCommerce performance with a visual search experience that connects shoppers with products they’ll love. Goal

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Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.