How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Zamp

Sales tax made simple with a completely managed solution. It’s time to get rid of your

ReCharge

ReCharge Learn more about ReCharge

Tydo

The data layer between your business and its potential. Comprehensive reports, data visualizations, and insights to

VideoWise

The Video Commerce Powerhouse Videowise provides a comprehensive platform for ecommerce brands to turn video engagement

Ordergroove

Bemeir will help you get a handle on your subscription services with Ordergroove’s advanced notifications and

Smartrr

The strongest subscription platform for Shopify brands. Smartrr transforms one-time buyers into brand champions. Account Portal

Hypersonix

AI profit optimization for ecommerce Hypersonix is the the leading Profit Optimization Platform for E-commerce. It

Stamped

Accelerate Brand Growth with Review and Loyalty Stamped is the reviews and loyalty platform for Ecommerce,

ethos

ethos is a leading loyalty & engagement platform for brands who want to create a personalized

Searchspring

Searchspring helps ecommerce brands deliver exceptional shopping experiences that convert browsers into buyers, and buyers into returning

dotdigital

We can show you how simple it can be to automate your cross-channel marketing to automate

Klevu

Get cutting edge Smart Search that delivers results based on shopper intention and behavior real-time, Klevu

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Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.