How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Hello Retail

One platform, limitless options Transform your e-commerce website into a powerhouse with the power of our cutting-edge Personalization

Adyen

Engineered for ambition End-to-end payments, data, and financial management in a single solution. Meet the financial

Ampla

The Financial Platform for Consumer Brands Providing capital, banking, bill pay, cards, and insights to omnichannel

Avalara

Bemeir will help you improve tax compliance, reduce risk, and spend less time managing sales tax

LoyaltyLion

Whether on Shopify or Magento, Loyalty Lion is a Bemeir chosen loyalty app that provides drives

Fiserv

Powering Modern Payments and Embedded Finance Fiserv is one of the world’s most established fintech and

Shogun Page Builder

We are Shogun partners looking to increase your conversions and engagement by providing unique and groundbreaking

Klickly

A fully integrated suite of real-time, evergreen data to help brands compete. Klickly’s proprietary commerce technology

Amazon Pay

You want to cater to the hundreds of millions of Amazon customers around the world, Bemeir

ethos

ethos is a leading loyalty & engagement platform for brands who want to create a personalized

Kinn

The new home for your best customersTransform your customer experience and increase repeat purchases with a

Ometria

Ometria is the first and only CDXP built for retailers. Get your campaigns to market faster,

PARTNER

Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.