How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Pimberly

The most powerful product information management platform on the planet. Pimberly’s powerful Product Information Management Platform enhances

Adyen

Engineered for ambition End-to-end payments, data, and financial management in a single solution. Meet the financial

Patchworks

The World’s Most Modern iPaaSAutomate and manage the flow of data across your entire business, streamlining

Nacelle

Nacelle is a next generation headless platform that gives Bemeir the ability to make Shopify more

Plobal Apps

Why Mobile Apps High mobile traffic but low conversion rates? Don’t let purchases slip through the

Status

CONVERT NEW CUSTOMERS INTO LOYAL FANS Drive retention with a customer account that gets more shoppers signed-in and

MESA

Automate ShopifyThe easiest app for automating the everyday challenges of running a Shopify store. Their mission

Ampla

The Financial Platform for Consumer Brands Providing capital, banking, bill pay, cards, and insights to omnichannel

Decide

Crowdsourced decision making A future-proof solution for a cookieless world Introducing the Decision Marketplace℠ Brands and

Wayflyer

eCommerce funding, built for growth Providing flexible funding and actionable insights to the world’s fastest growing

ethos

ethos is a leading loyalty & engagement platform for brands who want to create a personalized

Kinn

The new home for your best customersTransform your customer experience and increase repeat purchases with a

PARTNER

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We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.