How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Route

Everything you order in one place Route is the all-in-one post-purchase platform reimagining the ecommerce experience

Adyen

Engineered for ambition End-to-end payments, data, and financial management in a single solution. Meet the financial

Wonderment

Minimize the negative impact of delivery delays on your customers so they feel good about their

Shopify

Building on the worlds most utilized ecommerce platform and differentiating and outperforming your competition involves an

Appbrew

Apps Engage, Convert and Retain better Experience customization, flexibility, and control Appbrew empowers brands to build

Pimberly

The most powerful product information management platform on the planet. Pimberly’s powerful Product Information Management Platform enhances

Gorgias

We can help you turn your customer service cost center in a revenue center with Bemeir

Patchworks

The World’s Most Modern iPaaSAutomate and manage the flow of data across your entire business, streamlining

Shoplift

The first A/B testing app to integrate with your Shopify templates Convert browsers into buyers with

Klickly

A fully integrated suite of real-time, evergreen data to help brands compete. Klickly’s proprietary commerce technology

OneText

Text to Buy for Shopify. Increase SMS sales 10X. ‍OneText – a different kind of payment company.

Mirasvit

We help you utilize advance features found in Marsvit extensions to create custom and efficient experiences

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Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.