How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Wayflyer

eCommerce funding, built for growth Providing flexible funding and actionable insights to the world’s fastest growing

Reviews.io

In reviews we trust Start collecting genuine text & video reviews from your happy customers in

Inveterate

Inveterate gives merchants the power to deploy paid membership programs, capture recurring revenue, and instantly reward

Alia

The Customer Education PopupAlia is a popup alternative that allows Shopify stores to reward new site

Rewind

Protect your mission-critical SaaS data now Rewind builds apps that protect critical SaaS and cloud data

Marketplacer

The marketplace operator platform that gives companies of all sizes the agility to scale and grow in today’s evolving e-commerce

accessiBe

The #1 Web Accessibility Solutions for WCAG & ADA Compliance Everyone should be able to enjoy your website,

Vertex

Tackle complex and omnichannel tax compliance & remittance with Vertex’s 40 years of experience and Bemeir’s

Klevu

Get cutting edge Smart Search that delivers results based on shopper intention and behavior real-time, Klevu

Avalara

Bemeir will help you improve tax compliance, reduce risk, and spend less time managing sales tax

Littledata

Data-driven brands choose Littledata. Littledata is the ecommerce data platform for modern DTC brands. Connect sales,

Katapult

Let Bemeir help you capture the full spectrum of customers looking for split payment options with

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Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.