How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Kinn

The new home for your best customersTransform your customer experience and increase repeat purchases with a

Checkout.com

Digital payments for global businesses. The full stack of payments solutions – built for speed and

Relay

An order tracking and return system that works for you and your customers. Relay is a full

ReCharge

ReCharge Learn more about ReCharge

Jitterbit

Effortlessly connect all your systems, processes, and people to amp up productivity. More Than Just iPaaS

Ampla

The Financial Platform for Consumer Brands Providing capital, banking, bill pay, cards, and insights to omnichannel

Gorgias

We can help you turn your customer service cost center in a revenue center with Bemeir

Amasty

Let Amasty extensions equip you to be more efficient and sell more, we can help you

Ometria

Ometria is the first and only CDXP built for retailers. Get your campaigns to market faster,

Aspire

The leading influencer marketing platform for ecommerce brands Aspire enables brands to drive sales, increase awareness,

Tapcart

Tapcart is on a mission to make mobile shopping easy, fun, and attainable for every ecommerce

Shopify

Building on the worlds most utilized ecommerce platform and differentiating and outperforming your competition involves an

PARTNER

Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.