How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

MuteSix

We can help partner you with a top performance marketing agency to help you elevate your

Malomo

Give your customers a premium post-purchase experience Malomo reduces customer support tickets, automates branded shipping notifications,

Daasity

Daasity Helps Brands Increase Revenue Uncover insights from your data that will increase sales, optimize spending,

Mirasvit

We help you utilize advance features found in Marsvit extensions to create custom and efficient experiences

Loop

Better Returns for All Loop is a return management app that grows with Shopify brands and

Relay

An order tracking and return system that works for you and your customers. Relay is a full

Clearsale

Clearsale helps you secure your checkouts, reduce friendly fraud and help fight chargebacks with their superior

Carro

Sell more, together. Increase revenue and grow your customer base without investment in inventory or operations. It’s the

Optimizely

Let us help you utilize Zaius’ customer data platform to empower your business to engineer repeat

Tapcart

Tapcart is on a mission to make mobile shopping easy, fun, and attainable for every ecommerce

Smartrr

The strongest subscription platform for Shopify brands. Smartrr transforms one-time buyers into brand champions. Account Portal

Shopify

Building on the worlds most utilized ecommerce platform and differentiating and outperforming your competition involves an

PARTNER

Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.