How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Pipe17

Unified Order Operations For Leading Brands, Retailers & Fulfillment Providers Pipe17 is the OMS alternative that

MESA

Automate ShopifyThe easiest app for automating the everyday challenges of running a Shopify store. Their mission

LoyaltyLion

Whether on Shopify or Magento, Loyalty Lion is a Bemeir chosen loyalty app that provides drives

Attentive

Drive more sales with conversational commerce. Attentive empowers the most innovative brands to create meaningful interactions

Reviews.io

In reviews we trust Start collecting genuine text & video reviews from your happy customers in

Fresh Relevance

Create personalized cross-channel experiences with ease The personalization platform to turn your dream customer experience into

Sansec

Sansec helps provide your open source ecommerce store the security you need to keep your customer

Bloomreach

An E-Commerce Experience Built By Every Customer The path to purchase is different for every shopper. Why be

Vibe

Generate business outcomes with the easiest-to-use Streaming TV Ad Platform. Built for brands of all sizes.

PieEye

PieEye simplifies the complex process of managing user consents and compliance with privacy regulations, such as

Yotpo

We can help you get the most out of Yotpo reviews as preferred partners. Yotpo can

Shopper Approved

Skyrocket your eCommerce Traffic & Conversions by Directly Influencing Virtually Every Customer Decision – From Google

PARTNER

Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.