How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Alloy

Alloy builds and maintains connections across all software in the ecommerce technology stack, ensuring data flows

Amazon Pay

You want to cater to the hundreds of millions of Amazon customers around the world, Bemeir

Fresh Relevance

Create personalized cross-channel experiences with ease The personalization platform to turn your dream customer experience into

Sansec

Sansec helps provide your open source ecommerce store the security you need to keep your customer

Brij

Own Your Customers. Drive Repeat Sales. Brij helps brands create QR Code-activated digital experiences for their

CMW Media

Creative Marketing. Global Public Relations CMW Media is a full-service public relations and marketing firm specializing

accessiBe

The #1 Web Accessibility Solutions for WCAG & ADA Compliance Everyone should be able to enjoy your website,

iPaaS.com

iPaaS.com is designed and built to empower you with a hub-and-spoke model, giving you greater control, standardized

Bloomreach

An E-Commerce Experience Built By Every Customer The path to purchase is different for every shopper. Why be

Yotpo

We can help you get the most out of Yotpo reviews as preferred partners. Yotpo can

Plobal Apps

Why Mobile Apps High mobile traffic but low conversion rates? Don’t let purchases slip through the

Endear

Customer relationship management and clienteling for retail brands Utilize your customer data to personalize every interaction

PARTNER

Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.