How do reviews get on Trustpilot?

Reviews on Trustpilot are written by consumers from across the globe. Anyone who has had a recent buying or service experience can write a review, for free, as long as they have a Trustpilot user account, follow our Guidelines for Reviewers, and don’t have a conflict of interest with the business they’re reviewing. A user account must be connected to an email address so we can get in touch for account- and service- related issues.

All reviews about a business are shown on their profile page. This is where consumers can read and write reviews, and find other relevant information about the business, such as the overall TrustScore and star rating.

A Trustpilot review can start in two ways:

Triple Whale

Better Data. Better Decisions. Easily manage and automate analytics, attribution, merchandising, forecasting & more — in

Clearsale

Clearsale helps you secure your checkouts, reduce friendly fraud and help fight chargebacks with their superior

Malomo

Give your customers a premium post-purchase experience Malomo reduces customer support tickets, automates branded shipping notifications,

Attentive

Drive more sales with conversational commerce. Attentive empowers the most innovative brands to create meaningful interactions

Smartrr

The strongest subscription platform for Shopify brands. Smartrr transforms one-time buyers into brand champions. Account Portal

Okendo

In partnership with Okendo, Bemeir can help you build Advanced Flows that will help you generate

Pipe17

Unified Order Operations For Leading Brands, Retailers & Fulfillment Providers Pipe17 is the OMS alternative that

Hypersonix

AI profit optimization for ecommerce Hypersonix is the the leading Profit Optimization Platform for E-commerce. It

Shopper Approved

Skyrocket your eCommerce Traffic & Conversions by Directly Influencing Virtually Every Customer Decision – From Google

Repay Payments

With Repay Payments you can enable a dynamic partner that lets you work with industry-leading credit

Bloomreach

An E-Commerce Experience Built By Every Customer The path to purchase is different for every shopper. Why be

NVision

NVision Commerce Solutions Turn Business Central into a fully integrated ecommerce engine Certified Microsoft Partner |

PARTNER

Trustpilot

We have partnered with Trustpilot to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.

Trustpilot is a review platform that’s open to everyone. Share your experiences to help others make better choices and encourage companies to up their game.