PARTNER

luroConnect

We have partnered with luroConnect to bring you a unified approach of service and support to get you access to streamlined customer service and technical support.
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The Hosting Partner behind your Magento builds. Application-aware 24/7 support on the client’s own AWS/GCP. clear roles, no lock-in.

luroConnect provides managed cloud hosting for eCommerce businesses on AWS and Google Cloud. Their core expertise is Magento and Adobe Commerce, and they also support headless and custom stacks.

luroConnect provides application-aware support, which means their team can investigate issues inside the store itself, not only confirm that the servers are online. Traditional hosting support often stops at server health. luroConnect looks at how the store is actually behaving and where it is losing performance or sales.

In addition to the underlying infrastructure, they monitor the components that directly affect store performance and revenue, including orders, queues, caches, search and third-party integrations. Monitoring is proactive, with alerts for page slowdowns and 5xx errors so problems are caught early.

Alerts are configured around real application symptoms, such as an interruption in order flow or a queue that stops processing, and are routed to their on-call team first. Support is handled entirely by luroConnect’s own engineers, with no outsourced second tier.

Support is available 24/7 through Slack, WhatsApp or Microsoft Teams, with an average response time of under 15 minutes. Every request is handled by the same engineers who deploy and tune the store’s infrastructure.

What they offer

Performance Varnish servers spread across regions, Cloudflare or CloudFront as the CDN, and caching tuned for Core Web Vitals. Images are converted to AVIF or WebP on the server, so there’s no plugin to install.

Scaling The setup scales out as traffic grows, with read and write database traffic split through a proxy. Big sale days don’t slow the site down.

Security A locked-down file system that stops uploaded files from running, a web application firewall using the OWASP rule set, and DDoS protection that challenges or blocks bad traffic.

Disaster recovery Database replicas and a recovery plan with clear targets for how much data could be lost and how fast the store comes back. The plan gets tested, too.

Deployments Built-in CI/CD with staging, one-command releases and quick rollbacks. Teams can deploy whenever the code is ready.

Monitoring and support Around-the-clock monitoring with alerts for slow pages and 5xx errors, and a dedicated support channel for each store.

Getting Started with luroConnect

Your Own Cloud

You own it, they run it

  • Set up inside your own AWS or Google Cloud account
  • Your infrastructure, your data, your billing
  • No vendor lock-in

Free Proof of Concept

Try it before you pay

  • Your full store running on their setup, in your cloud account
  • The same environment becomes your live site at launch
  • No cost until you decide to move

Migration

A rehearsed step-by-step plan

  • Integrations, IP whitelists and deployments mapped first
  • Staging, then a full beta of the new live site
  • A dry run sets expected downtime, zero where the database can be replicated

Cloud Cost

Your bill, watched closely

  • Cloud spend monitored like uptime
  • Right-sizing, reserved capacity and waste removal
  • Fixed monthly fee, with the cloud bill paid directly at zero markup

Learn more about luroConnect

Let us help you get started on a project with luroConnect and leverage our partnership to your fullest advantage. Fill out the contact form below to get started.

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