Give your customers a premium post-purchase experience
Malomo reduces customer support tickets, automates branded shipping notifications, and generates additional revenue that keeps your customers happy and informed while they’re waiting for their package to arrive.
Customers check their order status an average of 4.6x per order, making order tracking one of the most visited pages across the entire customer experience. Control your brand experience with confidence. With Malomo you can:
- Build brand awareness post-purchase
- Automate and beautify your transactional order tracking notifications
- Reduce WISMO by half
- Drive repeat and up-sell purchases where customers track their pages
- Proactively communicate shipping issues
- Optimize your carrier strategy with deep shipping analytics
